Personal Data Protection

Personal Data Protection

Aksoy Araştırma Eğitim ve Danışmanlık Ltd. Şti. as a market research company. (“Aksoy” or “Company”) is committed to fully complying with the Personal Data Protection Act No. 6698 (“The Law on the Protection of Personal Data”) dated 7 April 2016 and published in the Official Gazette No. 29677 as well as with the professional code of conduct of the market research sector within the framework of ESOMAR principles. It is very important for us to protect the privacy and personal data of those who participated in the market research we carried out as Aksoy and all parties involved in the process; additionally, we are showing maximum sensitivity about the security of your Personal Data. Thanks to this awareness, we as the company, show great importance to the processing and storage of all kinds of personal data in accordance with the Law on Protection of Personal Data. In the capacity of “Data Supervisor” as defined in the Law on Protection of Personal Data with full understanding of our responsibility; we collect, process as well as store your personal data in case of need, as described below and within the limits ordered by the legislation. In this context, we will process your Personal Data within the limits of this Clarification Text so as only to carry out our research.  


The subject matter of this Clarification Text is to regulate Aksoy’s rights and obligations regarding the processing of Personal Data within the scope of the relevant legislation concerning the protection of Personal Data, especially the Law on Protection of Personal Data, in relation to the Personal Data shared by the Data Owner who is participating in Aksoy’s general researches of which definitions are included in Aksoy’s Policy on Protection of Personal Data.


Your collectable data are in relation to processing of your below mentioned Personal Data or Sensitive Personal Data within the scope of explicit consent or other cases:

a. Your Personal Data including your name, address, phone number, email address, T.R. Identity Details, age, occupation, socio-economic status, information that specifically identifies you, and other similar details;

b. Your Sensitive Personal Data including but not limited to your race or ethnicity, political views, religious or philosophical beliefs, union membership, health or sex life.


Collection, Processing and Processing Purpose of your Personal Data

Your personal data may vary depending on the service provided by our Company and the commercial activities of our Company as well as those will be collected verbally, written or electronically through automated or non-automated methods, our Company’s departments and offices, website, social media medium, mobile applications and similar means.

Your Personal Data shall be processed as long as you benefit from the products and services offered by our Company as well as when you use our Aksoy call centres or web page, when you visit our office and web page and when you participate in trainings, seminars or organizations held by Aksoy.

In addition, your Personal Data shall be processed for the purposes set out below in order to provide the products and services offered by our Company within the specified legal framework and to fulfil their obligations arising from the contract and the law in a complete and accurate manner.

Aksoy’s personal data processing purpose and related basis are deemed to be the whole of objectives specified in the records in which they are registered. In this context, the personal data of the research participants can be collected and processed in relation to the purpose of our Company, including but not limited to the following points:

a. Performing market research and social research; in this context, you invitation to the survey research; making survey research negotiation with you; verifying your responses in our recent research;

b. Verification and updating of our Personal Data records

c. Responding to the questions and demands you have sent us including not providing the services you desire;

d. With the results of the survey, to enable consumers to understand their awareness, use or satisfaction in relation to various products and services of our customers; forming surveys and focus groups so as to evaluate the attitudes and public opinion; designing or testing new products or testing communication effectiveness;

e. Our business units will carry out the necessary works related to the services offered by our Company;

f. Personal data may be processed within the terms and purposes of processing personal data specified in Articles 5 and 6 of the Law on Protection of Personal Data.

Aksoy shall not act against this purpose and basis in terms of the processing of Personal Data.


Aksoy may transfer the personal data of the research participants to third parties in the below mentioned manners:

a. Sharing with Aksoy and its affiliates;

b. Necessary works shall be carried out by our business units so as to make you benefit from the products and services offered by our Company as well as offered by legal and real persons who are in a business relationship with our Company;

c. Sharing with suppliers and consultants for Aksoy or in connection with the services it offers and processing by those specified. For example, data collection or processing services that will host survey sites;

d. For Aksoy to share with his customers with the approval to be individually received from you;

e. As per applicable laws or in response to summons or in response to the order of an official institution;

f. Sharing with Aksoy’s authorized representatives and/or suppliers providing services including but not limited to data inclusion services, data verification services, database matching services, coding services, data segmentation services, and award, incentive and lottery-related services;

g. Determination and implementation of our company’s commercial and business strategies;

h. Including but not limited to, provided that; the party that receives or obtains the relevant person identifying information agrees to use personal identifying information in accordance with this Clarification Text and to protect and maintain its security, integrity and privacy in accordance with this Clarification Text; including but not limited to, in connection with a change of ownership or control, including the merger or purchase of any or all of Aksoy’s commercial assets;

i. Within the framework of the terms and objectives of the personal data processing set out in Articles 8 and 9 of the Law on Protection of Personal Data

Aksoy stores the Personal Data processed correctly and up-to-date within the methods set out in the relevant legislation and decisions of the Board. Aksoy will delete or destroy Personal Data on its own motion or upon the request of the Participant if the reasons that require processing are eliminated.  


If you, as personal data owner, submit your requests in relation to your rights to our Company in the following methods in this Clarification Text; our Company will finalize based on the nature of your request on free-of-charge basis within thirty days at the latest.  If the response to the application is given in a recording medium such as CD or flash memory, the fee that may be requested by the Personal Data Protection Authority will not exceed the cost of the recording medium. As a data owner in this context;

a. Learning whether or not your Personal Data are processed,

b. Requesting information about it if your Personal Data are processed,

c. Learning the purpose of processing your Personal Data as well as learning whether or not those are used according to their purpose,

d. Knowing about third parties to whom your Personal Data are transferred at home or abroad,

e. Requesting your Personal Data be corrected if it is incomplete or incorrectly processed and requesting the operation made in this context to be notified to the third persons where your personal data has been transferred,

f. Requesting the deletion or destruction of your Personal Data if the reasons that require processing are eliminated although they are processed in accordance with the Provisions of the Law on Protection of Personal Data and other relevant law provisions, and requesting the operation made in this context to be notified to the third persons where your personal data has been transferred,

g. Raising objection to the occurrence of a result against the person himself by analysing the processed data exclusively through automated systems,

h. In case you are harmed by the illegal processing of your Personal Data, you are entitled to request the elimination of the damages.


In accordance with paragraph 1 of Article 13 of the Law on Protection of Personal Data and as per Communiqué on the Procedures and Principles of Application to the Data Supervisor, you may fill out the Personal Data Owner Application Form under the link of the law on Protection of Personal Data available at the address so as to exercise your above mentioned rights, you may submit in the name of the Company to the address of Kozyatağı Mah. Gülbahar Sok., No:12/19 Kadıköy, Istanbul, Turkey by hand-delivery or via Notary through certified mail or you may scan the related form and submit to the address of by using a safe electronic signature, mobile signature or your e-mail address previously reported to Aksoy and registered in our systems. Our company shall finalise your requests for free within thirty days at the latest and as soon as possible, depending on the nature of the request. However, if such operation also requires a cost, fee may be charged at the tariff set by the Board. Our company may accept the request or reject it by explaining its justification as well as it may notify the relevant person in writing or electronically. If the request in the application is accepted, our Company shall fulfil its obligation. In case the application is rejected, the response is insufficient, or the application is not responded during the period; the data owner is entitled to file a complaint to the Board within thirty days since the date he/she has learned the response or within sixty days since the date of application.

7. SCOPE  

This Clarification Text covers the terms and conditions of Aksoy Personal Data Protection Policy published by Aksoy on its website.


If you have questions or concerns about participation in this Clarification Text, application or research, please do not hesitate to contact us via e-mail address of